Auto repair in Chicago needs some help. Just because around 95% of locals don’t know much about their cars and don’t really want to, is no reason to be taken to the cleaners. You want to wake up, turn the key, and have the car do what it’s always done: drive to and from work. But on those gut wrenching mornings when the car won’t start, or there’s an evil little light on the dash, we know it’s time to telemarket the pros and hope we get a fair deal and not a sharp stick in the eye.

Now you’re in the shop They’re looking at your car, charging you for it, and when they walk into the waiting room, wiping the grease off their hands, how do you know the car repair estimates they rattle off aren’t complete works of fiction?

Let’s pause for a moment of clarity. Just what is an car repair scam? We’d like to offer some auto repair help using this simple analogy… Going out to dinner.

Imagine walking into a restaurant any given night of the week. You’re craving (let’s say for sake of argument) a burger, fries and coke. You sit down, the waiter walks over, and before taking your order tells you about the specials. He tells you about their tender sirloin tips, sautéed in a cabernet butter sauce served with garlic mashed potatoes and delectable grilled asparagus spears drizzled with extra virgin olive oil. Your mouth begins to water, and you picture a glass of Shiraz to wash it all down.

Fast forward about an hour. You’re leaving full and happy having spent about $55 more than the original $12 you had planned on. Congratulations! You were just unsold.

Let’s repeat this experience and this time explore a scam… You order the burger, fries and coke. The waiter brings you the carrot plate with an orange juice, charges you for the steak, and then the valet refuses to give you your keys until you pay for the entire dinner including tip and a saganaki you never even knew they served.

Now THAT is a scam.

The truly insidious problem with car repair is how hard it can be to tell the difference. Unlike dinner, the inner workings of your transmission can be subject to interpretation.

The most powerful tool you have against car repair scams is this: Stop using auto repair service in Chicago that refuse to provide quality information over the phone or internet. We have a simple, hard and fast rule If a mechanic is not knowledgeable enough to provide at least basic, quality information when I contact them initially; he is not knowledgeable enough to be working on a vehicle. Period.

Service writers and technicians need to understand that the rest of the world lives in the information age. With the ability now for consumers to use free public resources (like IanAuto!) and get information to compare notes, mechanics must stop chanting the old mantra “Can’t tell you, won’t tell you! Bring it in and we’ll take a look”.

Auto Repair Chicago – You Need To Be Aware. You Are Not Helpless. You Do Have Choices The major reason for prescreening is that failure to do so opens you up to a host of potential scams and creepy, high pressure sales tactics. How hard do you think it’ll be to reverse a mistake when your car is 6 feet in the air with the tires off and they’re pointing out fictitious emergencies?